Cancellation Policy
October 25, 2024 2024-10-25 15:20Cancellation Policy
At NEM Academy, we understand that circumstances can change, and you may need to adjust your learning plans. Our cancellation policy is designed to be fair and transparent, providing you with the flexibility you need while ensuring a smooth experience.
Cancellation Process
- Monthly Plan: You can cancel your subscription at any time before the next billing cycle. If you cancel, you will retain access to your course materials and lessons until the end of your current billing month.
- Quarterly Plan: To cancel your subscription, please notify us at least 7 days before the end of the current billing period. You will continue to have access to all course materials until the end of the paid period.
- Yearly Plan: To cancel your subscription, please inform us at least 30 days prior to the next billing cycle. You will have access to your courses and materials until the end of your paid year.
How to Cancel
To cancel your subscription, please contact our customer support team via email or through your account dashboard. Include your account details and the reason for your cancellation, and our team will assist you promptly.
We’re Here to Help!
If you have any questions regarding our cancellation policy or need assistance with the cancellation process, feel free to reach out to our support team. We value your experience with NEM Academy and are committed to helping you every step of the way.
